How to Use LastPass Password Manager (Step-by-Step Guide)
LastPass’ history of data breaches makes it hard to recommend as a viable password manager in 2025. However, for those […]
tech
Can You Replicate a Key Phone System In the Cloud?
Key phones are traditional desk phones with a central unit and handset. Able to support up to 50 users, they’re
What Grindy Tasks Can it Get Rid Of?
RPA stands for robotic process automation. It represents some of the most cutting-edge technological developments of the modern era with
How Many Tunnels Do You Need?
A virtual private network (VPN) is a marvelous tool for protecting people and their data while browsing the internet, especially
How to Decide Between a Power Dialer vs Predictive Dialer
When it comes to streamlining the efficiency and effectiveness of your call team, an auto dialer is one of the
Predictive Dialer vs Progressive Dialer (+ 3 Alternatives)
Before choosing between a predictive dialer and a progressive one for your outbound call strategy, you should decide your business’s
When to Use Cloud Network Security (And When to Avoid It)
From data storage to business applications and beyond, companies of all sizes rely on the cloud for day-to-day operations and
Strategies for Cloud Contact Center Platform API Management
Cloud contact centers connect agents with customers across multiple channels, including voice, email, SMS, social media, live chat, and more.
Yes, Analog Phones Work Just Fine Over a VoIP Gateway
Thinking about switching to Voice over Internet Protocol (VoIP) so you can make calls over the internet instead of landlines?
When to Use a Mesh VPN and Four Signs You Shouldn’t
A mesh Virtual Private Network (VPN) is a secure, flexible way for remote teams to communicate over the internet. Unlike